How do I place my order?
Shopping with DJFHT™ is simple. Follow these steps to complete your purchase:
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Browse our collections, select your preferred product, choose any available options, and add it to your cart.
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Open your shopping cart and review your selected items, quantities, and prices.
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Select Checkout to proceed to the secure checkout page.
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Enter your email address and shipping details. Apply a valid discount code if you have one.
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Choose an available shipping method and payment option, then review your order information.
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Complete your payment to submit your order.
An order confirmation will be sent to the email address provided at checkout once your order has been confirmed. If you experience difficulties, contact us at service@djfht.com.
What if there are items missing or incorrect products when I receive my order?
If your package contains an incorrect item or appears to be missing a product, please contact our support team at service@djfht.com.
To help us investigate, include your order number, a description of the issue, and clear photographs of the items received and the packaging, where relevant. Our team will review the information and advise you on the appropriate next steps.
Please contact us before arranging any return or replacement independently.
How do I know that my order has been successfully submitted?
After your order is completed, you should receive an order confirmation email containing your order number and purchase details.
If you cannot find the confirmation, check your spam or junk folder and verify that you entered the correct email address. If the message is still missing or you are unsure whether your payment was completed, contact us before placing another order.
I would like to change my items ordered. What should I do?
If you need to change a product, quantity, or other order detail, email service@djfht.com as soon as possible.
Please provide your order number and clearly describe the change you would like to request. We will check whether the order can still be amended. Changes cannot be guaranteed once processing has begun or the package has been dispatched.
How do I add items to my cart?
Find the product you wish to purchase and select any available options, such as a style or variant. Click Add to Cart to place the item in your shopping cart.
You can continue browsing to discover more designs or proceed directly to checkout when you are ready to purchase.
How do I view what’s in my shopping cart?
Select the shopping cart icon on the website to review your current selection.
Your cart allows you to check product names, available variants, quantities, and displayed prices before proceeding to checkout. Review these details carefully to help ensure your order is correct.
How do I remove items from my cart?
Open your shopping cart and locate the product you no longer wish to purchase. Use the available Remove option or adjust the quantity as appropriate.
Your cart will update to reflect the change. Review the revised items and order total before continuing to checkout.
How do I change the quantity of a particular item in my cart?
Open your cart and find the quantity control beside the relevant product. Select or enter the desired quantity, then allow the cart to update.
The displayed subtotal and order total should reflect the revised quantity. Before checking out, make sure the selected items and amounts are correct.
What are the recommended browsers for this site?
For the best shopping experience, we recommend using a recent version of one of the following browsers:
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Google Chrome
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Apple Safari
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Mozilla Firefox
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Microsoft Edge
Keeping your browser updated can help improve website compatibility, security, and checkout performance. If a page does not display correctly, try refreshing it or using another supported browser.
What are your payment options?
The payment methods available for your purchase will be displayed during checkout. Depending on availability, these may include major credit or debit cards, PayPal, and Apple Pay.
Accepted methods may vary according to your location, device, and checkout configuration. Please use the payment options actually presented on the checkout page before submitting your order.
How do I make payments using PayPal?
If PayPal is available at checkout, select it as your payment method to continue to the PayPal payment process.
Follow the on-screen instructions to sign in to your account, review the transaction, and authorize payment. Confirm that the order details and amount are correct before completing the transaction.
Once payment is completed, return to the store if prompted and check for your order confirmation. If PayPal is not displayed as an available option, choose another payment method shown at checkout.
How do I use a discount code?
If you have a valid promotional code, follow these steps:
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Add your chosen products to your cart.
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Proceed to checkout.
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Locate the discount code field, where available.
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Enter your code and select the option to apply it.
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Review the updated order summary to confirm that the discount has been accepted.
Discount codes may be subject to eligibility requirements, expiration dates, minimum purchase amounts, or product exclusions. If a code does not work, check its terms and confirm that your order qualifies before completing payment.
What is your return & exchange policy?
We want you to understand the available options if a purchase does not meet your expectations. Returns, refunds, and exchanges are handled according to our published Return & Refund Policy.
Please review that policy before sending an item back. It explains the applicable eligibility requirements, return procedures, and other conditions. If you are unsure whether your order qualifies, contact service@djfht.com for guidance.
How to return your item?
Before returning a product, email service@djfht.com with your order number and the reason for your request.
Our support team will explain the applicable return procedure and any relevant requirements. Please wait for instructions before shipping an item back, and retain your order details and any return shipment information for reference.
Refunds or other resolutions will be handled in accordance with the applicable Return & Refund Policy.
What is your cancellation policy?
If you no longer wish to proceed with an order, contact service@djfht.com as soon as possible and include your order number.
Cancellation requests depend on the order's processing status. We will review your request, but cancellation may not be possible once an order has entered fulfillment or has been dispatched.
If your order has already shipped, please consult our Return & Refund Policy for the available options.
Is ordering online secure?
DJFHT™ provides an online checkout for customers to submit their order and payment information. Available payment transactions are handled through the payment methods presented during checkout and their applicable payment providers.
For your protection, verify that you are using the official store website and review your order details before confirming payment. Avoid sending payment credentials or full card details through email or other unsecured communication channels.
Is it safe to use my credit card on your website?
If credit or debit card payment is offered at checkout, enter your details only through the designated payment interface.
Your transaction is subject to the security measures and processing procedures of the applicable checkout and payment providers. Never share your card security code or other sensitive payment credentials in an email or customer support message.
If you encounter a payment error, check the instructions displayed at checkout or contact your card issuer or the relevant payment provider for assistance.
Is my personal information kept private?
DJFHT™ respects your privacy and handles personal information in accordance with our Privacy Policy and applicable requirements.
Information submitted during shopping may be used to process orders, arrange delivery, provide customer support, maintain website operations, and address legal obligations. Where necessary, information may be processed by service providers involved in payments, shipping, and other store operations.
For further details about the information we collect, how it is used, and the choices available to you, please review our Privacy Policy.
Contact Information
OWNER
Huang Yibin
COMPANY
Dongguan Keyong Network Co., Ltd.
ADDRESS
Room 102, No. 1, Xindong 1st Lane, Shutian, Humen Town, Dongguan City, Guangdong Province, China
EMAIL
service@djfht.com
PHONE
+86 18512096551
SERVICE HOURS
8:00 AM - 10:00 PM Daily
DJFHT™ is operated by Dongguan Keyong Network Co., Ltd. For questions about products, orders, or store policies, please contact our support team using the details above.