Last Updated: October 20, 2026
Effective Date: October 20, 2026
Welcome to DJFHT™.
These Terms and Conditions (“Terms”) govern purchases made through djfht.com, including access to our online store, product listings, checkout services, and customer support.
DJFHT™ is owned and operated by Dongguan Keyong Network Co., Ltd.
By accessing our website or placing an order, you agree to these Terms and the applicable policies published on our website. If you do not agree, please discontinue use of the website and do not submit an order.
1. Business Identity
DJFHT™ operates under the following business information:
Brand / Trademark: DJFHT™
Website: https://djfht.com
Legal Company Name: Dongguan Keyong Network Co., Ltd.
Owner: Huang Yibin
Business Address:
Room 102, No. 1, Xindong 1st Lane, Shutian, Humen Town, Dongguan City, Guangdong Province, China
Customer Support Email: service@djfht.com
Customer Service Phone: +86 18512096551
DJFHT™ is owned and operated by Dongguan Keyong Network Co., Ltd., which is responsible for operating the website and handling customer inquiries relating to purchases.
2. Eligibility to Purchase
By placing an order, you confirm that you have the legal capacity to enter into the transaction under applicable law.
You agree to provide accurate checkout information, use an authorized payment method, and comply with applicable laws when purchasing our products. Where parental or guardian authorization is legally required, that authorization must be obtained before the purchase.
3. Product Information
DJFHT™ offers Halloween-inspired hats, fantasy headwear, costume accessories, and distinctive seasonal designs.
We make reasonable efforts to present accurate product descriptions, photographs, available variations, and prices. Actual product appearance may vary slightly due to lighting, photography, screen settings, or manufacturing variations.
Please review the individual product listing for available options and specifications. Visual differences alone do not necessarily indicate a defect, but statutory rights concerning defective, incorrect, or materially misdescribed products remain unaffected.
4. Availability
All products are offered subject to availability. Product selections, variants, prices, and inventory may change over time.
Adding an item to your cart does not guarantee that it has been reserved. If an item becomes unavailable after an order is submitted, we may contact you to discuss an appropriate solution, including cancellation and a refund for the unavailable item where applicable.
5. Prices & Checkout Total
Prices are displayed on the website and confirmed during checkout. The order summary may include product prices, applicable discounts, shipping charges, and taxes or other charges where applicable.
Please review the final total before submitting payment. Obvious pricing or technical errors may require correction or order cancellation where permitted by law. If payment has already been collected for an order we cancel, the applicable amount will be refunded.
6. Currency
The transaction currency will be displayed on the website or during checkout.
If your bank account or payment method uses another currency, your financial institution or payment provider may apply conversion rates or additional transaction fees. These charges are determined by the relevant provider.
7. Placing an Order
Before completing checkout, please verify the product, selected variant, quantity, contact information, delivery address, shipping method, discount, currency, and total amount.
Submitting an order constitutes a request to purchase the selected products under these Terms. Customers are responsible for checking the information they enter before confirming the transaction.
8. Order Confirmation
After an order is submitted successfully, we generally send a confirmation email containing the order number and purchase details.
If you do not receive the message, check your spam or junk folder and confirm that your email address was entered correctly. An automated confirmation indicates receipt of the order request but may not constitute final acceptance.
9. Order Acceptance
Orders may be reviewed for payment authorization, inventory availability, fulfillment requirements, and potential fraud.
Where permitted by law, we may decline or cancel an order because of an unsuccessful payment, suspected unauthorized activity, unavailable products, unsupported delivery destinations, material information errors, or other legitimate operational reasons.
If payment has been collected for a canceled order, the applicable refund will be arranged.
10. Changes to an Order
For changes to products, quantities, or delivery information, contact service@djfht.com as soon as possible and include your order number.
Requests should be submitted within 12 hours of purchase. We will review whether the requested change is possible, but changes cannot be guaranteed after processing or dispatch has begun.
11. Cancellations
Cancellation requests should be sent to service@djfht.com within 12 hours of placing the order.
We will assess the request according to the order's fulfillment status. Once processing or shipment has progressed, cancellation may no longer be possible.
If the order has already been dispatched, eligible returns will be handled under our Return and Refund Policy. Mandatory cancellation and withdrawal rights remain unaffected.
12. Payment Methods
Available payment methods are those displayed during checkout. Depending on the transaction and store configuration, these may include eligible credit or debit cards, PayPal, or Apple Pay.
Payment options may vary according to customer location, currency, device, and provider availability. Please rely on the options actually presented at checkout.
13. Payment Authorization
Orders are subject to successful payment authorization or confirmation.
A payment may be declined because of incorrect information, insufficient funds, issuer restrictions, billing mismatches, or security checks. If this happens, verify your details or contact your card issuer or payment provider.
Please confirm the status of an unsuccessful transaction before attempting payment again.
14. Payment Security
Payments are handled through the payment services available in our checkout environment. Relevant providers apply their own processing and security procedures.
For your protection, do not send full card numbers, security codes, banking passwords, or other sensitive payment credentials to service@djfht.com.
For further information, please review our Payment and Security page and Privacy Policy.
15. Order Processing
Our standard processing time is generally 2–5 business days before dispatch. This period covers order review, preparation, packing, and fulfillment.
During Halloween season, holidays, promotions, or periods of high order volume, processing may take up to 6 business days.
Processing time is separate from shipping transit time.
16. Fulfillment Locations
Orders may be dispatched from different warehouses or fulfillment facilities according to inventory availability, destination, and operational requirements.
The dispatch location may differ from our registered business address. Products within one order may also be shipped separately.
17. Shipping Charges
Under our current shipping arrangement, a flat shipping charge of $6.99 per order applies unless a different charge or promotion is displayed at checkout.
The final shipping cost shown before payment is the amount customers should review when submitting an order.
18. Estimated Delivery
Estimated transit times after dispatch are generally:
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United States: 8–14 business days
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Canada: 10–16 business days
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United Kingdom: 10–16 business days
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Australia: 10–16 business days
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Other supported international destinations: 14–21 business days
These estimates exclude order processing time and are not guaranteed delivery dates. Customs inspections, weather, carrier disruptions, and peak-season demand may affect arrival times.
19. Tracking
Where tracking is available, shipment information will generally be emailed after dispatch.
Carrier systems may take approximately 1–3 business days to display the first tracking update. Temporary gaps in tracking information do not necessarily mean that a parcel has been lost.
20. Delivery Delays
Delivery may be affected by carrier congestion, customs procedures, severe weather, public holidays, transportation interruptions, incorrect addresses, or other circumstances outside our reasonable control.
We will provide reasonable assistance when customers report delivery problems, although we cannot control every carrier or customs processing timeline.
21. International Orders, Customs & Taxes
International shipments may be subject to import duties, customs taxes, brokerage charges, or other fees imposed by the destination country.
Shipments may be handled under Delivered Duty Unpaid (DDU) arrangements where applicable. Unless charges are collected at checkout or otherwise specified, the recipient may be responsible for applicable import charges in accordance with local law.
Customs requirements and fees vary by destination and may affect delivery times.
22. 30-Day Returns
Eligible products may generally be returned within 30 days of delivery, subject to our Return and Refund Policy and applicable law.
Items should be unused, in their original condition, and accompanied by applicable packaging, accessories, and proof of purchase.
Products showing customer-caused damage, unauthorized alterations, or excessive use may not qualify for a standard change-of-mind return. These conditions do not restrict mandatory consumer rights.
23. Return Authorization
Contact service@djfht.com before returning any product.
Include your order number, the item concerned, and the reason for the request. If the return is approved, our team will provide the applicable instructions and authorized return destination.
Do not automatically send returned goods to our registered business address, as the authorized return-processing location may differ.
24. Return Shipping Costs
Return shipping responsibility depends on the reason for the return and applicable law.
For eligible change-of-mind returns, customers may be responsible for return shipping costs where permitted. For confirmed defective, damaged, incorrect, or materially misdescribed products attributable to us, an appropriate remedy will be provided under the applicable policy and legal requirements.
Please contact our support team before independently arranging a return.
25. Refunds
Authorized returns may be inspected before a refund decision is made. We will notify you of the outcome after reviewing the returned item.
Approved refunds are generally issued to the original payment method unless applicable law requires otherwise.
Please allow up to 10 business days for processing after approval. Banks and payment providers may require additional time to display the funds.
If more than 15 business days have passed since approval without the refund appearing, contact service@djfht.com with your order number.
26. Exchanges
Where a direct exchange is unavailable, we may handle an exchange through a return-and-reorder process.
Customers should contact us, follow the approved return procedure, and place a new order for the desired replacement product where appropriate. Exchanges remain subject to stock availability and applicable requirements.
27. Damaged, Defective or Incorrect Products
Please inspect your order upon arrival. If an item is damaged, defective, incomplete, or materially different from what you ordered, contact service@djfht.com as soon as possible, preferably within 72 hours of delivery.
Provide your order number, a description of the issue, and clear photographs of the item and packaging where relevant.
We will review the information and explain the appropriate resolution. The reporting period does not remove any mandatory rights provided by applicable law.
28. Missing Products & Split Shipments
Some orders may arrive in separate parcels with different tracking numbers or delivery dates.
If an item appears to be missing, check the available shipment information first. If all expected packages have arrived and an item is still missing, contact service@djfht.com with your order number.
29. Packages Marked as Delivered
If tracking shows that a package has been delivered but you cannot locate it, check the delivery area, mailbox, parcel locker, building reception, and other safe delivery locations.
You may also contact the carrier to request further delivery information. If the parcel remains missing, send your order number and tracking details to our support team for review.
30. Failed or Undeliverable Shipments
Delivery may fail because of incomplete address details, unsuccessful delivery attempts, refusal, uncollected parcels, or unresolved customs requirements.
If a package is returned to the fulfillment facility, we will review the circumstances and explain the available options, which may include reshipment or a refund where applicable. Any additional shipping charges or deductions will be handled according to the relevant policy and law.
31. Intellectual Property
Website content may include DJFHT™ branding, logos, product photographs, descriptions, graphics, illustrations, and design elements.
These materials are owned by, licensed to, or otherwise lawfully used by the relevant rights holders. Unless authorized or permitted by law, you may not reproduce protected materials commercially, misuse our branding, or create misleading copies of our website.
32. Customer Reviews & Submissions
Where reviews, photographs, or other submissions are accepted, you must have the right to provide the content.
Submissions must not be unlawful, deceptive, infringe intellectual property rights, improperly disclose personal information, or contain harmful code.
We may review or remove content that violates these Terms or applicable requirements.
33. Privacy
Personal information is handled in accordance with our Privacy Policy.
That policy explains how information may be collected, used, disclosed, and retained in connection with orders, customer support, and website operations. Please review it before submitting personal information through djfht.com.
34. Third-Party Services
Our store may use external services for payment processing, hosting, fulfillment, shipping, analytics, and customer support.
These providers may have their own terms and privacy policies. Their independent practices are governed by the applicable agreements and legal requirements.
35. Website Availability
We aim to maintain access to djfht.com, but temporary interruptions may occur because of maintenance, technical issues, hosting failures, security events, or third-party service disruptions.
We do not guarantee uninterrupted operation of every website feature.
36. Prohibited Uses
You may not use our website to engage in unlawful activities, commit fraud, interfere with security, access systems without authorization, distribute malicious code, unlawfully collect personal information, infringe intellectual property rights, or impersonate DJFHT™ or another person.
We may take reasonable measures to protect our customers, website, and business from misuse.
37. Disclaimer
We strive to provide accurate product information and reliable website functionality. However, occasional errors, interruptions, or technical issues may occur.
To the extent permitted by law, we do not guarantee uninterrupted website availability or that every technical issue will be resolved immediately.
Nothing in these Terms excludes statutory warranties, consumer guarantees, or other rights that cannot legally be excluded.
38. Limitation of Liability
To the extent permitted by applicable law, liability may be limited for indirect or consequential losses that were not reasonably foreseeable.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law. Mandatory consumer rights concerning defective, incorrect, or non-conforming products remain unaffected.
39. Events Outside Our Reasonable Control
We may experience delays or interruptions caused by circumstances beyond our reasonable control, including natural disasters, severe weather, government restrictions, public-health events, carrier disruptions, labor disputes, or utility failures.
We will take reasonable steps where appropriate, without limiting any rights or obligations imposed by applicable law.
40. Consumer Rights
These Terms do not remove mandatory consumer protections that apply to your purchase.
Depending on your location, you may have legal rights concerning product conformity, defective goods, refunds, repairs, replacements, cancellations, withdrawal, and delivery.
Where mandatory law conflicts with these Terms, the applicable legal requirements prevail.
41. European Union Consumers
Eligible consumers in the European Union may have statutory rights relating to distance purchases, including a 14-day withdrawal period where applicable.
This right is subject to relevant legal conditions and exceptions and may operate separately from our general 30-day return policy.
Nothing in these Terms is intended to restrict consumer rights that cannot lawfully be excluded.
42. Governing Law
These Terms are subject to the laws applicable to Dongguan Keyong Network Co., Ltd. in the People's Republic of China, without limiting mandatory consumer protections applicable in the customer's country or region.
Disputes will be handled by a competent court or other appropriate forum in accordance with applicable law. Nothing in this section removes jurisdictional or consumer rights that cannot legally be waived.
43. Resolving a Concern
If you have a concern involving an order, payment, delivery, return, or refund, please contact our customer support team first.
We will review the information provided and explain the available options. Contacting us does not prevent either party from exercising rights or remedies available under applicable law.
44. Updates to These Terms
We may revise these Terms to reflect changes in products, store operations, payment arrangements, shipping procedures, website features, or legal requirements.
The Last Updated date will be revised when a new version is published. Updates will not improperly remove mandatory rights applicable to transactions already completed.
45. Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
46. No Waiver
A delay or failure to enforce a provision does not automatically waive the right to enforce that provision later.
Any waiver will apply only to the extent legally valid.
47. Entire Agreement & Related Policies
These Terms should be read together with the relevant policies published on djfht.com, including:
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About Us
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Contact Us
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Payment and Security
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Privacy Policy
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Return and Refund Policy
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Shipping Policy
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FAQ
These documents provide additional information about purchases, delivery, returns, payments, privacy, and customer support.
If a policy provision conflicts with a mandatory legal requirement, that legal requirement will prevail.
48. Contact Information
For questions regarding these Terms and Conditions, orders, or store policies, please contact us using the details below.
Brand / Trademark: DJFHT™
OWNER
Huang Yibin
COMPANY
Dongguan Keyong Network Co., Ltd.
ADDRESS
Room 102, No. 1, Xindong 1st Lane, Shutian, Humen Town, Dongguan City, Guangdong Province, China
EMAIL
service@djfht.com
PHONE
+86 18512096551
SERVICE HOURS
8:00 AM - 10:00 PM Daily
Website: https://djfht.com
DJFHT™ is owned and operated by Dongguan Keyong Network Co., Ltd. We aim to handle customer inquiries clearly and consistently in accordance with our published policies and applicable law.